Frequently Asked Questions

5. What happens if I go over my monthly data cap?
Last updated 3 years ago

Your internet connection will continue to run at full speed, and if you have any data left in your data tank or from purchasing add-on bundles, this will be used. Excess charges of $0.03 per MB will be incurred should your usage exceed the agreed monthly data cap, add-on bundles and any unused data in your data tank.

To avoid excess usage charges we suggest you upgrade your plan. Call 0800 101 143 and our sales team will happily sort this out for you.

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